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Chat Bot Designer / Conversational Designer in Minneapolis, MN at ettain group

Date Posted: 11/30/2018

Job Snapshot

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Job Description

Minneapolis, MN -

Conversational Designers will support business partners to design and implement conversational experiences on our Chatbot/Virtual Assistant platforms. 

Responsibilities include:

  • Work closely with LOB partners to advise and guide them through the process of designing, deploying and maintaining the bot conversational experience
  • Partner with LOB SME’s to understand and assess use cases - including the context, the topics, and the types of questions they expect users to ask the Virtual Assistant
  • Design and implement the “intents” that define the conversation interaction - along with the associated “utterances”, “entities”, business rules, and so forth
  • Act as a liaison between the LOB and our AI Product team to ensure that our Virtual Assistant delivers intelligent and intuitive conversations, resulting in a great customer experience

Do you have?...

  • 2+ years experience designing, developing and deploying conversational virtual assistants
  • Knowledge and understanding of Artificial Intelligence (AI) disciplines such as Machine Learning or Natural Language Processing
  • Experience with Artificial Intelligence (AI) industry trends and business applications
  • Ability to be proactive, innovative and creative in meeting customer and enterprise needs
  • Ability to develop and execute business vision, strategies, and goals
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of product management development


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