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Business Systems Consultant in Des Moines, IA at ettain group

Date Posted: 10/20/2018

Job Snapshot

Job Description

Des Moines, IA -

Job Title:  Business Systems Consultant

Location:  Des Moines, Iowa (partial remote)

Industry:  Financial Services

Terms:  Contract


  • Experience creating BRD’s
  • Process Flow Diagramming/Design (PFD’s)
  • Implementation Experience
  • Experience in an Agile Environment

Business Systems Consultant Job Summary:

The Business Systems Consultant will ensure complex user access and other security administration issues are appropriately resolved. Current systems supported are inclusive of Collections and Recovery System, Lien Tracking System, NICE Call Recording, Workflow, iRepo, Credit Approval Authority Management System, Servicing System, Loan Origination System and other applications used within the Auto Services Line of Business. Performs system administration duties in the above-mentioned applications. Working either independently or within a team, they will participate in project planning, business functional requirements review, and internal systems design and specification preparation and provide recommendations based on line of business needs. Conducts analysis and prepares required department documentation and procedures. Responsible for translating technical requirements into plain business language. Fosters a successful relationship with business units acting as a liaison regarding service requests and facilitating communication. Provides excellent customer service at all points of customer contact, internally and externally.

Specific responsibilities may include but not limited to the following:

  • Provides technical assistance and support in identifying and evaluating automated systems and related procedures that are cost effective and meet business requirements
  • Works with user groups to provide training, resolve questions, assess user needs and make necessary changes to the database(s)
  • Gathers data used by business group
  • Maintains forms and performs quality checks of the automated systems
  • Assists in developing guidelines for use of database(s)
  • Updates the database(s) and supports the testing team

Business Systems Consultant Job Responsibilities:

  • Good verbal, written, and interpersonal communication skills
  • Ability to translate business requirements into technical requirements
  • Ability to provide strong customer service while balancing the needs of clients, shareholders, and team members
  • Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
  • Strong presentation skills
  • Ability to communicate confidentially and professionally
  • Ability to develop and manage client relationships
  • Strong attention to detail and accuracy skills
  • Strong time management skills and ability to meet deadlines
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Experience in problem analysis, solution implementation, and change management
  • Advanced problem solving and technical troubleshooting capabilities

Frequently Asked Questions:

  • Benefits?  Yes, provided by ettain group
  • Remote Workers?  Yes, partial remote, must be located in Des Moines area.
  • Visa Sponsorship?  Not offered
  • Corp-to-Corp?  Not eligible

How to Apply:

For immediate attention please apply online and send a text message to Audra Mazzone at or 704-302-6032

ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit To explore more job opportunities with ettain group, visit


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