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Voice Recording Data Analyst in New York, NY at ettain group

Date Posted: 11/30/2018

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

New York, NY -

Job Title:  Voice Recording Data Analyst
Location:  New York, NY

Industry:  Financial Services

Terms:  Contract


  • Experience with Data Modeling and writing SQL Statements
  • Experience working with ITSM Remedy or ITSM tools
  • BCP testing experience


Voice Recording Data Analyst Job Summary:

Senior Data Analyst Resource with working knowledge of networking and telecommunications technologies required to fulfill the following job responsibilities.

Voice Recording Data Analyst Responsibilities:

  • Analyze large and complex data sets to discover discrepancies, trends, and opportunities for improvement
  • Manage remediation of data exceptions across multiple systems and teams in a timely manner
  • Oversee updates and inserts of large data sets into a central system of record, ensuring adherence to established processes and guidelines are followed
  • Act as a quality control point to ensure data records are maintained appropriately, accurately and up to date through various data analysis routines
  • Assist data owners and consumers of system data to maintain the data accuracy and requirements
  • Develop scripts, macros, and SQL queries for data transformation, enrichment, presentation, and correlation between data sources
  • Coordinate and test the development of enhancements and interactive dashboards for data integrity reporting
  • Develop measurement strategies and reporting of key business metrics
  • Work on various strategic initiatives requiring data import, feeds, and automation

Voice Recording Data Analyst Requirements:

  • 5-8 years data analysis experience
  • Demonstrates Analytical Ability, Data Analysis skills
  • Experience with managing large amounts of data, troubleshooting and improving information systems
  • Working knowledge of ITIL processes
  • Hands on experience with ITSM Remedy
  • Asset management experience
  • Windows 2008, 2012, 2016 experience
  • Vulnerability patch management
  • BCP experience executing BCP testing
  • Data Modeling and writing SQL statements
  • Strong knowledge of Excel functions and pivot tables
  • Understand User Experience (end user)
  • Working knowledge of Networking and Telecommunications technologies
  • Organized and detail oriented
  • Display accuracy and thoroughness in all specified responsibilities
  • Excellent problem-solving skills and ability to work independently
  • Strong verbal and written communication Skills
  • Ability to work well independently and with a team, excellent oral / written communication skills

Frequently Asked Questions:

  • Benefits?  Yes, provided by ettain group
  • Remote Workers?  Not eligible
  • Visa Sponsorship?  Not offered
  • Corp-to-Corp?  Not eligible

How to Apply:

For immediate attention please apply online and send a text message or leave a voicemail for Robert Anderson at 704-206-7831

ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit To explore more job opportunities with ettain group, visit



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