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Network Engineer in Greensboro, NC at ettain group

Date Posted: 11/24/2018

Job Snapshot

Job Description

Greensboro, NC -

Job Title: Network Engineer

Location:  Greensboro, NC

Terms:  Long term contract

Requirements:  Lis

Meraki, LAN, WAN

Network Engineer Job Summary:

As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. 

Network Engineer Job Responsibilities:

  • Effectively communicate with third parties such as partners and customers/Brands regarding technical issues and customer service inquiries, both orally and in writing.
  • Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported 
  • Own each customer case from initial creation to resolution.
  • Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.
  • Read and analyze packet captures using Wireshark where applicable.
  • Linux and Microsoft administration a plus
  • Work with engineering and management to diagnose and resolve critical, escalated issues.

Network Engineer Job Requirements:

  • Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.
  • Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.
  • Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.
  • Networking certifications a plus: CCNA, CCNP CWNA, etc is a PLUS.

Job Key Words

  • Meraki
  • Cisco

Frequently Asked Questions:

  • Benefits?  Yes, provided by ettain group
  • Remote Workers?  Not eligible, must work onsite with the team
  • Visa Sponsorship?  Not offered
  • Corp-to-Corp?  Not eligible

How to Apply:

For immediate attention please apply online and send a text message or leave a voicemail for Rebecca Payne at 336-448-0110